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lawsuit filed against Keller Williams Realty in June has been dismissed just a month after it was brought to the U.S. District Court for the Western District of New York. The plaintiff, Sydney Thayer, accused the brokerage of violating the Telephone Consumer Protection Act (TCPA) by contacting her despite her number being listed on the National Do Not Call Registry.
Thayer filed a notice of dismissal without prejudice on July 10, which means the case can be refiled at a later date. The reason for the dismissal was not provided. However, court documents alleged that Thayer received multiple unsolicited texts from Keller Williams between April 2024 and March 2025, despite having no existing business relationship with the brokerage.
This is not the first time Keller Williams has faced TCPA allegations. In 2023, the brokerage was sued in Pennsylvania, and a class action lawsuit filed in Texas in 2024 was dismissed earlier this year. Keller Williams also settled a $40 million class action suit in Florida in early 2023 without admitting to any wrongdoing.
