allod has successfully acquired the holistic management of a demanding real estate portfolio from Caritasverband. This mandate includes eight properties with a total of 148 residential units used as facilities in various locations, as well as an additional 227 specialised supported living apartments in Berlin and Brandenburg. The task goes beyond standard technical and commercial property management, as it takes into account the special requirements of a social welfare organisation and the people living within it.
For allod, which boasts a corporate history of almost 45 years, this represents a vote of confidence. The management of properties belonging to social welfare organisations is considered one of the most complex tasks in the industry, requiring a high degree of individual coordination and sensitivity. It is not merely the application of standardised processes; close communication with social institutions, as well as with residents and employees of the facilities, is crucial.
Caritasverband's portfolio is characterised by a multifaceted structure. The 148 residential units require classic rental management, while the 227 supported living apartments necessitate particularly careful and respectful guidance from the manager. The objective of the management activity is to reconcile the economic stability of the properties, the protection of the building fabric, and the social well-being of the residents. allod's team of over 80 employees takes operational responsibility for this.
Frank Kirchhoff, Managing Director of allod, emphasised the uniqueness of this mandate. He highlighted that the task underscores the company's ability to professionally manage various property types while considering individual circumstances and client requirements. Kirchhoff also spoke of a great responsibility, as Caritas trusts that professional excellence will be combined with empathy. The highest priority is to offer residents security and reliability, so that their living space is perceived as a protective home.
Ekkehardt Bösel, Board Member for Finance and Human Resources at Caritasverband, explained that people with complex biographies or specific needs live in the affected apartments. A rigid approach is not practicable here; rather, care requires the utmost tact, approachability, and individual attention. He expressed confidence in the partnership with allod, which is perceived as competent and people-oriented, especially in sensitive areas of responsibility.
allod distinguishes itself through a flexible, modular approach to property management, which is geared towards the actual needs of clients. This approach avoids standardised schemes, which would be inadequate for socio-contextual mandates such as that of Caritas. The company's range of services extends from classic WEG administration (condominium management) to special property management (SEV), third-party management, and commercial property management. For Caritasverband, a tailor-made combination of different competencies is applied to ensure that each property receives the necessary individual professionalism.
- —Strategic and operational management of eight properties.
- —Management of 148 residential units used as facilities.
- —Management of 227 specialised supported living apartments.
- —Ensuring economic stability and social well-being.
Since its founding in 1982, the property world has changed significantly. Factors such as new legal regulations, interest rate developments, progressive digitalisation, and high sustainability criteria have made the market environment more complex. Despite the change, allod has always placed importance on prioritising quality over pure growth and maintaining its identity and proximity to clients. Today, with over 80 employees, the company manages more than 20,000 units in Berlin, Brandenburg, Hesse, and North Rhine-Westphalia. Digital transformation is understood as a means to create scope for personal contacts and direct communication, which is crucially important in the Caritas mandate.
