realestate

Homebuyers left speechless by shocking post-closing revelation

Agent etiquette questioned after couple's post-closing experience sparks community conversation.

A
couple was left stunned when their real estate agent, who earned around $30,000 from helping them sell and buy a home, failed to express any gratitude on closing day. The original poster shared their bewilderment on Reddit, explaining that they had used the same agent for both transactions and thought they had been easy clients.

    Their house sold quickly after just one afternoon of showings and an open house, with only two offers made before finding their dream home. However, when closing day arrived, the agent didn't even offer a thank you, despite earning a substantial commission.

    The couple's post sparked hundreds of responses from others who shared similar experiences. Some agents were seen as taking advantage of clients, while others went above and beyond to show appreciation. One user recalled receiving wine despite being pregnant, while another remembered being given champagne.

    Experts agree that small gestures can make a big difference in building long-term relationships with clients. A successful real estate agent focuses on customer service and creates standout experiences, such as delivering food on moving day or marking loan approvals with celebration gifts. Realtor Jessica Winns emphasizes the importance of genuine communication and checking in with clients after closing to ensure they feel valued.

    While gifts can be a nice touch, it's the effort that counts, not just the price tag. Clients want to feel appreciated and know they can reach out for guidance at any time. By prioritizing lasting relationships over closing deals, agents can build trust and loyalty with their clients.

Homebuyers stunned by unexpected post-closing discovery in residential property transaction.