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new lawsuit has been filed in New York against Keller Williams Realty, alleging the brokerage made unsolicited phone calls to an individual despite their number being listed on the National Do Not Call Registry. The complaint, filed in the U.S. District Court for the Western District of New York on June 12, claims that Keller Williams violated the Telephone Consumer Protection Act (TCPA) by contacting Sydney Thayer, a resident of Rochester, New York, multiple times between April 2024 and March this year.
Thayer alleges that she received unsolicited text messages from Keller Williams encouraging her to purchase or invest in their services. The complaint claims that Keller Williams engages in aggressive marketing tactics without regard for consumers' rights under the TCPA, resulting in invasion of privacy, harassment, aggravation, and disruption of daily life for thousands of individuals.
The proposed class action lawsuit seeks damages of up to $1,500 per call allegedly made in violation of the TCPA. With a potential class size in the tens of thousands, the total damages sought could exceed $5 million. Keller Williams has faced previous allegations of TCPA violations and settled a similar lawsuit for $40 million in 2023 without admitting wrongdoing.
