F
unnel Leasing, a leading AI-infused multifamily CRM provider, announced that Monument Real Estate Services (MRES) has rolled out its Renter-Centric CRM and Virtual Assistant AI solution across their entire 6,000-unit portfolio. This partnership demonstrates MRES' commitment to enhancing resident and employee experiences through automation and freeing teams to focus on high-value tasks.

    "We're excited to partner with Funnel, whose platform will enable us to operate more flexibly and give our teams time back to focus on what matters most: our communities and residents," said Erin Knight, President of MRES. "Funnel's AI and automation capabilities allow for seamless multi-property workflows that no other solution can match."

    MRES, a Florida-based asset and property management company, manages properties in the Southeast and Midwest regions. They were recognized as one of the 2024 Best Places to Work in Multifamily and a 2024 Best Places to Work in Multifamily for Women.

    "We're proud to partner with Monument, whose emphasis on employee and resident experience aligns with the value Funnel brings to their business," said Tyler Christiansen, CEO of Funnel. "Our platform enables Monument's excellent renter experience while driving efficiencies across their portfolio through AI, automation, and a new operating model."

    Funnel provides a win for operators seeking cost reductions and improved efficiencies, onsite teams demanding better long-term careers, and renters demanding a superior customer experience. Their AI-infused CRM is the enterprise-grade solution industry leaders trust to deliver a streamlined, consistent, and connected experience while saving operators quantifiable money through operational flexibility.

    Monument Real Estate Services (MRES) is an asset and property management company with experience in multifamily markets nationwide. They manage close to 6,000 units across various regions.