realestate

Protecting Client Data with Voice Assistant Best Practices

Consumers can control data collection with voice assistants, mitigating risk.

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s a real estate agent, it's essential to inform your smart home-savvy clients about the importance of protecting their data through voice assistant programming options. Voice assistants have become a common feature in modern homes, offering convenience and control over various devices. However, this technology also raises concerns over privacy and data security.

    Major tech companies like Amazon and Google collect consumer data without fully disclosing how it's utilized. A recent study found that Amazon's Alexa collects 28 data points and Google Home collects 22, including sensitive information like device identifiers, location, contacts, browsing history, and audio recordings. To mitigate this, clients should review the privacy policies of their voice assistants and connected devices.

    To secure their data, clients can take several steps:

    * Review the transparency reports or privacy dashboards to see what data is being collected and stored.

    * Mute the device when it's not in use to prevent accidental listening.

    * Set up voice recognition and "wake words" with intention to prevent unintended recording.

    * Adjust the device's privacy settings to limit data sharing and delete voice history.

    * Limit user access by setting up specific roles or password-protected user accounts.

    Some voice assistants, like Josh.ai, prioritize privacy with features such as transparent voice activation, local processing of data, user ownership of data, and secure access management. By understanding these strategies and taking control of their data, clients can confidently enjoy the benefits of voice assistants without compromising on security.

Business professional using voice assistant on laptop, emphasizing data security and compliance.