T
he HousingWire award spotlight series highlights innovators in the mortgage and real estate industries. Nominations are now open through December 16, 2024, for the 2025 Tech100 Award. Click here to nominate a tech organization.
A technological revolution is underway in these industries, driven by emerging innovations like AI, machine learning, and robotic process automation. These technologies have the potential to transform business operations but also raise questions about their impact on lenders, brokers, agents, and consumers.
We spoke with leaders from past HousingWire Tech100 award-winning companies Endpoint, DocMagic, Lone Wolf Technologies, and ACES, who are at the forefront of driving these advancements. They share insights on how technology can simplify complex processes, strengthen client relationships, and enable strategic decision-making.
According to these trailblazers, AI and ML will have a significant impact on the mortgage and real estate industries over the next few years. "AI's biggest impact will be when it helps build stronger relationships with consumers," says Endpoint CEO Scott Martino. "It should make life simpler for lenders and brokers while giving agents the support they need to excel in their roles."
Artificial intelligence is already transforming these industries, notes DocMagic CEO Pat Theodora. For example, AI can e-enable documents in seconds, saving time for everyone involved in the eMortgage process.
At Lone Wolf Technologies, CEO Jimmy Kelly emphasizes the importance of using AI strategically. "AI should enable—not dictate—how agents and brokers serve their clients," he says. Clean data is essential for AI to work effectively, and without it, even the smartest algorithms can miss the mark.
ACES CEO Trevor Gauthier notes that emerging technologies like AI, ML, and RPA will continue transforming these industries in the coming years. "AI and ML are revolutionizing how mortgages are underwritten by speeding up the process and providing more accurate assessments of borrower risk," he says.
