realestate

NAR Seeks Narrative Rebound After Turbulent Year

Association navigates leadership changes, DOJ scrutiny, and internal discontent amidst commission case resolution.

T
he National Association of Realtors (NAR) faced a tumultuous year in 2024, marked by leadership shifts, intense scrutiny from the Department of Justice (DOJ), and media criticism. The organization's new president, Kevin Sears, took over after Tracy Kasper stepped down due to a blackmail threat just eight days into the year.

    Sears' term was dominated by apologizing for leaving out 90% of the nation's biggest brokerages and 30 non-Realtor MLSs from the NAR settlement. The deal, which settled commissions lawsuits, was met with mixed reactions, with 70% of agents displeased and two-thirds of consumers approving.

    The DOJ has been aggressive in its investigation into potential antitrust violations by NAR, filing a last-minute brief challenging the settlement and telling the Supreme Court that ending investigations is not an option. Journalistic investigations have also caused pain for the organization, including allegations of sexual harassment and lavish spending on volunteers.

    NAR's three-way agreement, which requires Realtors to join their local, state, and national associations, has been criticized by some industry voices who call for a more flexible approach. The association has acknowledged "rumblings" of discontent around membership rules but remains committed to enforcing the agreement.

    Despite these challenges, NAR's membership has reached its highest point since February 2024, with over 1.5 million members. CEO Nykia Wright has vowed to reclaim the narrative around NAR's efforts and provide transparency into how dues dollars are spent. The organization will likely continue to face scrutiny in 2025 as it navigates these complex issues.

National Association of Realtors (NAR) leaders discuss market recovery in Washington D.C.