Hotel Investments AG, led by real estate investor Holger Ballwanz, has acquired a strategic stake in Novumstate GmbH. Novumstate is a company specialising in property management with the consistent application of Artificial Intelligence (AI). This investment is intended not only to provide Novumstate with additional financial resources but also to offer strategic support for its planned expansion and the further development of its proprietary AI platform.
Novumstate's business strategy differs from traditional property management companies by establishing Artificial Intelligence not merely as an additional tool, but as an integral component of core processes. This 'AI-First' approach aims to significantly reduce the high proportion of manual work in property management, which typically accounts for around 70 percent of revenues. By integrating AI into core operations, efficiency gains are to be achieved, enhancing service quality and transparency while minimising administrative effort.
Technological Innovation as a Foundation
A central building block of the business model is a completely self-developed technology platform. This platform consolidates all aspects of property management within one system. This includes communication between owners, tenants, and management, processing enquiries, organising owners' meetings, and accounting. David Pikart, co-founder of Novumstate, explained that incoming concerns are automatically understood, classified, and assigned to the relevant processor. Emails and phone calls are converted into structured processes, and an early warning system identifies potential risks before they escalate. This allows employees to begin solving problems directly, rather than dealing with the initial recording.
The decision to develop its own platform enables Novumstate to directly integrate every efficiency gain generated by AI into its own performance, rather than being dependent on external software providers. This results in shorter processing times, increased transparency, and a structurally superior cost base. Holger Ballwanz emphasised that the investment is a strategic step within the framework of the digitalisation strategy in the real estate sector. He sees Novumstate as combining technological innovation with operational excellence, coupled with significant growth potential in a highly fragmented market.
Novumstate is considered one of the pioneers in AI-driven property management in Germany. The company aims to consistently expand its market position in the coming years and to establish itself long-term among the leading providers in the AI-First property management segment.
